Our Everyday Low Price Guarantee
At Mattress Experts, we don’t believe in marking our prices up just to mark them back down and make you feel like you received a bargain. We have an everyday low price and are proud of our aggressive pricing. We are so proud of our low price policy that we guarantee that we are the lowest price in town. If you bring in a written offer, we will match it and most often beat it. Plus, if Mattress Experts has a sale within 30 days after your purchase, simply call or come by during the sale and we will refund the difference!
Our 90 Day Comfort Guarantee
We are confident that we will find the perfect mattress for your needs and that you will be 100% satisfied. We do not offer refunds! On S&F Hybrids, Posturepedic Hybrids, Optimum & Tempur Pedic products we do offer a 90 day Comfort Guarantee. The Comfort Guarantee works as follows: You have a 90 day Comfort Guarantee on the following products: Optimum, Tempur Pedic & S&F Hybrid & Posturepedic Hybrid products. This starts from the time of purchase, (not delivery). We ask that you keep your bed 30 days to make sure you get use to the products. If not satisfied after 30 days, you have 60 more days to exercise your Comfort Guarantee. Simply come back to the store to exercise your one-time mattress only swap out during that 60 day period. If the new mattress is of equal or lesser value there is no charge for the new mattress. We do not do refunds or credits. If the new selection is more expensive, simply pay the difference. We charge a $150 restocking fee and a local delivery charge of $60.00. We do not swap out box springs or anything other than a one time mattress swap out on qualifying products. The comfort guarantee is void with any stains, marks or visible damage of any kind.
At Mattress Experts we provide you with the mattress or bedding product that is best for you, your lifestyle and your budget! We ask you questions upfront to determine your wants and needs, and then provide you with enough information to help you make the best mattress buying decision possible. However, if you are not satisfied with your purchase, we offer a 90 Day Comfort Guarantee. WE DO NOT OFFER REFUNDS! We do not offer exchanges on box springs, floor samples, products sold “As Is”, or accessories such as pillows, bed frames, adjustable bases, special orders or mattress protectors. Mattress stains, soil marks of any kind, rips, rubs or tears will void your ability for exchange or return.